• Responsible for business order management, including data accuracy checking, review order details for completeness, clarifies invalid and unclear order requirements with sales team.
• Assist the order flow process from quotation to service order on a daily basis, including both internal system operation and manual order form preparation, do modification/ termination based on order details provided by sales team.
• Monitor order processing issues as they arise and resolve quickly to allow order fulfilment, and respond to enquiry from sales team regarding the order flow and status of historical orders.
• Assist to prepare local billing process and get internal approval before issue to account manager.
• Support Business Analytics by extracting and reorganizing original data, dealing with internal parties on data issues.