杜塞上市科技公司招聘售后工程师

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我们办公室位于杜塞Oberkassel区域，现招聘一名售后/技术支持工程师，要求德语流利，有IT技术背景，有2-3年相关工作经验。

应聘方式：

有意者请发送简历、薪资期望及最早可入职时间至：hr.de@hanshow.com，邮件标题注明“姓名+职位申请”。

或添加微信号：Hanshow_DEHR

具体职位描述：

YourTasks and Responsibilities:

•       Be responsible for local projects technicalsupport, which may include hardware and software installation, systemdeployment, maintenance, upgrading, emergency handling, troubleshooting,debugging, ESL templates design, training etc.

•       Work with R&D team toprovide accurate, timely, and quality responses totechnical innovation or customization requests.

•       Handle customer complaints of productproblems, and follow-up internal improvement countermeasures, fast tracking andfacilitating timely closure.

•       Establishment, maintenance and managementof after-sales channels, timely warning and improvement of products with majorquality problems.

•       Regularly summarize customer complaints andtechnical experience, contributing to knowledge management (SOP, guidelines,etc.), Learning & Sharing.

Whoare we looking for:

•       Bachelor degree or above in IT, computerscience, telecommunication, electronics, automation, or related field.

•       2~3 years of relevant experience in adynamic, fast paced international environment

•       Familiar with Linux, system integration andbasic network architecture.

•       Familiar with database, cloud and IoTtechnology.

•       Ideally with basic knowledge of RestfulAPI, SQL, RF.

•       Experience of project related to WirelessCommunication is preferred.

•       Fluent in German and English, both writtenand spoken; Chinese as an advantage.

•       Self-motivated and have a “can-do”attitude, able to work under pressure and with flexible hours.