备件专员<br /><br />工作职责:<br />1、承担办事处服务合同、订单等管理工作,备件需求受理,日常备件问题咨询。<br />2、处理备件系统中的备件需求订单,与物流合作伙伴及总部备件中心同事沟通处理中出现问题,保障日常备件业务的正常运作<br />3、安排备件库存的返修、退运的事宜<br />4、监督备件库房的日常运作,对其进行考核及管理<br />5、承担紧急备件订单的响应及处理工作<br /><br />人员要求:<br />1、能熟练使用德语,与本地人员沟通无障碍<br />2、能使用中文或者英文作为工作语言<br />3、熟练使用OFFICE办公软件<br />4、良好的服务意识和团队合作精神,善于与人沟通<br />5、具有物流管理、国际贸易相关知识或有进出口业务操作经验为佳<br /><br /><br />Spare Parts Officer<br /><br />Job Responsibility:<br />1、 Service order and PO management, spare parts request handling and daily consultation for spare parts or RMA related issues from customer end.<br />2、 RMA request handling in system, and problem handling for daily operation between logistics partner and headquarter colleagues. Guarantee the daily normal spare parts operation.<br />3、 Arrangement for replenishment of spare parts inventory, arrangement for international shipment.<br />4、 Monitor the daily operation of logistic partner, make management and KPI records for logistic partner.<br />5、 Response to urgent spare parts request. <br /><br />Requirement:<br />1、Fluent in local language, be able to communicate with local people with no difficulties<br />2、Be able to use Chinese or English as working language<br />3、Have related knowledge in logistic management or international trade area, people with import &export operation experience will be preferred<br />4、Familiar with OFFICE software daily usage<br />5、Have good interpersonal skills, strong service volition and team work commitment.<br /><br /><br />招聘对象:性别不限,要求工作尽职,对于具体的工作内容会组织相关培训。<br />如果有兴趣从事本项工作,请将个人中/英 或者 中/德文简历(请附照片)发送至下面的邮箱h3cservice@126.com,我们会在一周内通知您的面试时间与地点。<br />本招聘有效期:2006年8月9日~2006年16日,欢迎邮件咨询。<br /><br /><br />华为3Com公司德国代表处 |