TheSales Assistant performs a variety of clerical and administrative activities tosupport the
salesstaff. The Sales Assistant is responsible for ensuring the smooth flow of informationand follow up for existing and prospective customers. This position reports tothe Vice General Manager.
2.Responsibilities and Duties (essential)
Processing sales data, sales progress reports and other sales related records and reports.
support service and project execution
Answers telephone calls, conveys messages, and monitors the flow of e-mail.
Answers routine product questions and directs questions to appropriate personnel when necessary.
Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports
2.Responsibilities and Duties (operational)
Performs the duties of international shipping of sales support literature and customer orders under the direction of the Sales Manager
managing import and export operations and ensure accurate information is provided to the regulatory customs bureau
organize, formulate and prepare master schedules to confirm delivery dates
Data entry to track the delivery of sales literature, product samples and other necessary services to customers as directed by the sales staff or management.
Forwards samples by entering request; arranging shipment; notifying customer
responsible for optimizing logistics process, goods delivery controlling
have on-site inspection for parts claim
regularly implement on-site inspection for parts claim
Purchase samples as assigned
Other duties as assigned.
3.) Internal and External work relation Internal MWH Business Unit
YotrioCommercial Department
YotrioPurchase Department
External MWH& Yotrio Customers
LogisticCompany 3.) Experience and Qualifications:
• High school graduate, 2 or 4year college graduate preferred.
• Excellent telephone skills andcomputer knowledge with proficiency in database management and word processing.
• Demonstrated proficiencycomposing written communications.
• High energy level, comfortableperforming multifaceted projects in conjunction with day-to-day activities.
• Resourceful, well organized,highly dependable, efficient and detail oriented.
• 3-5 years previous job experience withcustomer service or sales support experience.
• Excellent Microsoft Office skills, Word,Excel, PowerPoint etc. 4.)Condition of Service